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Frequently Asked Questions
answers before you order
Weekly meal ordering, Sunday delivery, storage, reheating, catering, allergies, and delivery areas.
Weekly Meal Plans
When do weekly meal orders close?
Orders close Friday at 12:00 PM Atlantic Time unless Sufra extends the cutoff.
When are meals delivered?
Weekly meal boxes are delivered fresh on Sunday for the upcoming Monday to Friday work week.
Which meals go in the fridge?
Monday and Tuesday meals should go in the fridge when your box arrives.
Which meals go in the freezer?
Wednesday, Thursday, and Friday meals should go in the freezer when delivered. Move the next meal to the fridge the night before.
How do I reheat meals at work?
Follow the label on each meal and heat until steaming hot. Keep meals chilled until reheating.
Catering
How far ahead should I request catering?
Submit a catering request as early as possible. Sufra aims to respond within 24 to 48 hours.
Do you offer office lunch packs?
Yes. Sufra can prepare boxed office lunches, family-style trays, and custom event menus.
Halal and Allergies
Are the meals halal?
Sufra offers halal Middle Eastern and Mediterranean meals. Contact us with questions about ingredients or halal sourcing for a particular dish before ordering.
Can you accommodate allergies?
Share allergy notes when ordering or requesting catering. Sufra will review the request, but customers with severe allergies should confirm directly before ordering.
Delivery Areas
Where do you deliver?
Our delivery area includes Saint John, Rothesay, Quispamsis, Grand Bay-Westfield. Contact Sufra before ordering if you need to confirm coverage for your address. Weekly meal boxes are delivered on Sunday; catering delivery is arranged with your quote.